It is Saturday.

I have no new Shiny Shiny.

It was supposed to be here yesterday.

Dell and FedEx both screwed up.

Let me show you it.



You will note -- it states "incorrect address, recipient moved". That I may be able to grant given the nearly empty state of the Bug-Eyed Bungalow. But! "Delivery refused"?!

I called FedEx Tuesday night when there was no notice to come pick it up on the door or in the mailbox. I made arrangements with the guy at FedEx to have it delivered on Friday morning. He said he made a note to this effect on the file for the package. Yet yesterday morning at 10 AM I was getting a little worried that it hadn't yet shown up and checked the tracking. It was at that time being returned to Nashville. I had asked it to be delivered in the morning because of a doctor's appt. at 1:30. Even if it was on a truck coming from Nashville it would take 5 hrs. at best to get here... and the truck left at 8:20 AM.

So I called FedEx, asked WTF is going on here, they said the shipper (Dell) had requested it be returned. So I called Dell and got passed up to a supervisor. This was when I find out there was no note on the package file, no record of my call Tuesday night. And I made certain to emphasize I had not refused delivery, I do in fact live here, the address was correct and I verified it with my apparently non-existant call Tuesday night. The supervisor was obviously silently freaking over all this, trying to figure out what had gone wrong. He got the FedEx manager from Athens on the call who passed the buck saying there was nothing she could do as it was on a truck bound for Nashville.

The Dell supervisor ended up promising to send me a "replacement", and it had better be exactly what I ordered. But he won't know when he'll be able to send it, and I now have no order page on the Dell website to check on the status.

So yeah, I'm a little pissed. To put it lightly.

And I asked them to change the address on the delivery for this one, to deliver it to me at work. If they can't find the Gainesville main Post Office -- which they deliver to at least twice a week -- then I'm fragging canceling the order and getting a Hewlett-Packard at Best Buy. I am fragging tired of this.